Flight Cancellation
Flight Cancellation Help
Canceling a flight can be confusing — fare rules, refund eligibility, and airline policies all interact. Call to reach a participating provider to understand your cancellation rules, possible refunds, and next steps.
Understanding Your Cancellation Options
Refunds, credits, and cancellation terms depend on the ticket, seller, and applicable rules. For some tickets bought directly from an airline, federal rules require a 24-hour hold or refund option when purchased at least seven days before departure. See the U.S. DOT refund guidance and confirm the terms with the airline or ticket seller.
The airline or ticket provider controls the fare conditions attached to your booking. A participating provider may discuss possible outcomes and deadlines. Ask it to explain its own fees before you decide whether to proceed.
If special circumstances affect your plans, ask the airline or ticket seller whether its policies provide an exception. Do not assume an exception or refund applies until the responsible company confirms it.
Thinking About Canceling?
Confirm directly with the airline or ticket provider what cancellation means for your ticket.
Frequently Asked Questions
Quick answers to the questions we hear most often. If your question isn’t covered here, just give us a call.
It depends on the fare rules and applicable law. Contact the airline or ticket provider responsible for your booking to confirm your options. A participating provider may discuss assistance options.
For tickets bought directly from an airline at least seven days before departure, federal rules require the airline to offer either a 24-hour hold or a full refund when you cancel within 24 hours. The rule does not apply in the same way to tickets bought through travel agents or online travel agencies. Check with the seller and review the U.S. DOT refund guidance.
Whether a ticket has residual value or a credit, and whether other benefits remain, depends on the airline and ticket terms. Ask the airline or ticket seller what applies to your reservation before canceling.
Do not assume a no-show has the same result as canceling. Ticket value and remaining itinerary segments may be affected by the fare terms. Contact the airline or ticket seller before departure and ask how each option affects your booking.
Related Services
Every situation is different. Explore the topics covered on this website. A call may connect you with a participating independent provider.
- Flight BookingDiscuss flight options for an upcoming trip with a participating provider by phone.
- Flight ChangesPlans moved? Talk through the available change options for your ticket.
- Missed Flight AssistanceMissed your flight? Find out what options may still be available.
- Last-Minute FlightsNeed to fly soon? Discuss available last-minute options with a participating provider.
- Airline Canceled FlightAirline canceled on you? Review your rebooking and refund choices.
Get Clear on Your Cancellation Options
Confirm the rules for your ticket with the airline or ticket seller. A participating provider may also explain its own services and fees.
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